Lena Esmail is a pioneer in healthcare leadership, committed to creating equity and accessibility in medical services. Born and raised in Youngstown, Ohio, Lena grew up on the north side of town and worked in almost every business on Belmont Avenue during her formative years.
She graduated from Liberty High School in 2004 and attended higher education locally, earning baccalaureate degrees in nursing and biology from Youngstown State University (YSU). Her advanced degrees include a master’s degree in nursing from Ursuline College, a post-master’s certificate in critical care from YSU and a doctorate in nursing practice from Kent State University. She is the CEO of QuickMed, a growing healthcare organization that operates urgent care and school-based clinics in Northeast Ohio. Lena is also a passionate advocate for empowering women in healthcare and closing healthcare gaps in the community.
In this exclusive Q&A session, Lena shares her unique insights into leadership, community impact, and the future of healthcare.
What inspired you to dedicate your career to addressing health care disparities in your hometown?
Growing up on the north side of Youngstown, I witnessed firsthand the impact of health care disparities on people in my community. I’ve worked in so many places on Belmont Avenue and I’ve seen the barriers people faced when it came to accessing basic medical services. I knew that if I wanted to make a difference, I had to start here in the Mahoning Valley. For me it is personal: my heart is here. Seeing the positive impact QuickMed has on reducing inequality has been one of the most rewarding experiences of my life.
QuickMed has grown rapidly in Northeast Ohio. What sets your healthcare model apart?
QuickMed was founded on the idea that healthcare should be accessible, community-based and tailored to the needs of the people we serve. We use an advanced practice provider model, which means patients are cared for by highly skilled nurses and physician assistants. This approach allows us to deliver quality care in areas where it might not otherwise exist. Our clinics are strategically located in schools and underserved communities because these are the places where access is needed most. It’s not just about treating diseases; it’s about creating trust and lasting relationships with the people we help.
How can you, as a leader, empower women in healthcare?
Empowering women starts with recognizing their potential and creating pathways for their success. At QuickMed, we prioritize mentorship and leadership training. I have personally mentored women to take on more advanced roles within our organization, and I encourage them to embrace their voice at the decision-making table. Women bring a unique perspective to healthcare leadership, one that is compassionate, collaborative and solutions-oriented. By fostering a culture of support and continuous learning, we ensure that women in our organization have the confidence to lead and innovate.
What challenges do you think women face most in healthcare, and how can they overcome them?
The biggest challenges are systemic: gender bias, unequal pay and limited representation in leadership roles. Women make up more than 70% of the healthcare workforce, but hold only a fraction of senior leadership positions. In addition, work-life balance can be a significant obstacle, especially for women who also take on family responsibilities. To address these challenges, we must create more flexible work environments and leadership pipelines that are intentionally inclusive. Mentorship is also crucial. Women need access to seasoned professionals who can guide them and advocate for their growth.
What advice would you give to someone looking to start a healthcare initiative in their community?
Start listening. The best way to create meaningful change is to understand the specific needs of the community you want to serve. What works in one area may not work in another. Build relationships and earn trust: that is the basis of every successful initiative. And don’t be afraid to dream big, but stay rooted in the reality of what is achievable. Passion goes a long way, but perseverance ensures that you make a lasting impact.
How do you balance your roles as CEO, nurse and mother of six?
Balance is a daily practice, and I won’t pretend that it’s always easy. But I’ve learned to focus on what really matters and let go of the rest. My family keeps me grounded; they are my greatest source of joy and inspiration. At work, I delegate to a strong team that shares my vision for QuickMed. I also prioritize self-care. As a nurse, I understand the importance of health and wellness, so I make time for basketball and quiet moments with my family to recharge. It’s about showing up fully in each role, even if not all at the same time.
What is your vision for the future of healthcare in the Mahoning Valley and beyond?
My vision is simple: equal access to quality healthcare for everyone, regardless of where they live or their financial situation. I want QuickMed to continue expanding into underserved areas so that no one has to travel far to get the care they need. Additionally, I hope to see more women in leadership roles, driving innovation and systemic change. Healthcare isn’t just about treating disease, it’s about building healthier, stronger communities. That is the legacy I hope to leave behind.