As a testament to its dedication, innovation and excellence, Security Bank was named the Philippines’ Best Bank for Business by Euromoney. This award underlines the efforts of the Corporate Banking Group (CorBank) within the Wholesale Banking Segment (WBS) to provide customized solutions, foster lasting relationships and position the Bank as the partner of choice for customers’ financing and advisory needs.
Excellent financial performance
In 2023, WBS showed impressive financial performance, with net profit increasing +34% year-on-year (year-on-year) to PHP6.8 billion. This segment contributed 75% of the Bank’s total net profit, a notable increase from 48% in 2022. WBS’s loan portfolio also showed continued growth, with notable increases in both corporate and commercial loans.
Exemplary customer service
The Bank’s customer-centric vision has been its key differentiator. CorBank continually looked for ways to improve customer coverage and banking experience. This focus is clearly reflected in WBS’s CSAT score, which rose to 99% in 2023. The key to success is the ecosystem approach that included interconnected businesses and close collaboration with internal product partners and external partners, such as MUFG Bank, to deliver tangible value.
Innovative cash management solutions
The Bank’s Cash 360 solution revolutionized cash management for businesses. It allows businesses to securely deposit cash at any time without having to visit a branch, with the funds being credited in real time. Cash 360’s success has led to its expansion into third-party channels, significantly increasing the number of accessible locations for business customers, even in remote areas.
Additionally, the Billing/Invoicing Presentment and Payment Solution (BIPPS) on the DigiBanker app was named the “Best Payment Solution in the Philippines” by Alpha Southeast Asia, in recognition of its efficiency in handling billing and payments.
Commitment to sustainable finance and nation building
The Bank has made significant progress in promoting sustainable finance. As of end-December 2023, WBS has disbursed approximately PHP43.6 billion in qualified sustainable finance loans, including green and social loans. Some examples:
- A project financing agreement for the construction and operation by iSON Tower Limited of up to 800 telecommunications towers in underserved areas in the Philippines. CorBank’s role as lender to finance the project led to its win for Telecom Deal of the Year at the Asset Triple A Sustainable Infrastructure Awards.
- Sustainable financing of a water supply system in a remote area of Luzon and a solar project to increase the national power supply.
- Financing large-scale infrastructure projects such as the PHP100 billion SMC Mass Rail Transit 7 (MRT-7) project, which is expected to improve the country’s transportation system and generate jobs.
- Sustainable financing of a water supply system in a remote area of Luzon and a solar energy project to increase the national power supply.
Relationship managers and credit analysts are experts in sustainable energy projects and project financing agreements, in line with the Bank’s sustainable financing objectives.
Technological progress
In a groundbreaking move, Security Bank launched the Payments Hub and Gateway (PHG) program in November 2023. This initiative centralizes all domestic and international payment rails by the end of 2025, increasing operational efficiency, scalability and reliability. The implementation of AWS Cloud technology, a first in the Philippine banking industry, has also improved transaction processes and compliance with evolving regulatory standards.
As Security Bank continues to innovate and expand its services, Euromoney’s award serves as a benchmark for its excellence in corporate banking. Its commitment to financial performance, customer service, innovative solutions, sustainable finance and technological advancement positions the company as an industry leader, ready to meet the evolving needs of its customers.
Visit for more information www.securitybank.com.ph.
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