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With Paycom’s Leave requests with GONE toolorganizations can fully automate the leave authorization process.
Managers, HR, finance and administrative staff no longer need to perform time-consuming manual tasks, enabling immediate, workforce-driven decisions that ensure efficient operations and satisfied customers. For employees, this streamlined process ensures consistency and transparency every step of the way.
Forrester Consulting Analysis
Forrester interviewed representatives with expertise in the tool to better understand its benefits, costs and dangers. For this study, Forrester has combined respondents’ experiences and findings into one industry-neutral composite company with 400 employees, 30 managers and annual revenue of approximately $300 million.
To leave‘We look at their findings on how investing in GONE improved the employee experience.
Impact of GONE on work experience
GONE helps establish clear, consistent guidelines for leave requests, eliminating process confusion that can cause approval delays.
Before this tool, employees often waited several days for leave decisions while their managers had to manually check accruals, staffing, blackout dates, and other laborious procedures – if they ever received a decision from their managers.
A Paycom customer shared how he often took time off without ever receiving a decision. “My manager rarely approves of my time off. It’s just not high [managers’] priority lists. But they know I’ll take it.” The lack of formal approval causes frustration and confusion among both staff and management. The certainty of leave allows employees to easily plan their personal lives, while their team can effectively prepare for their absence.
In addition, the interviewed companies‘ Manual, outdated leave decision-making systems were prone to errors, inadvertently leading to understaffed regions and putting additional pressure on remaining staff.
A Paycom retail customer said: “With GONE, I know that all PTO requests will be handled promptly and fairly, without regard to which person is requesting them.”
You can read the full research into the impact of GONE on companies and their employees at paycom.com.