For 62 years, cocogen has been a household name, which offers steadfast support to millions of Filipinos and serves as a trusted partner in navigating through the uncertainties of life.
In 2025, the company not only commemorated a birthday, but an inheritance built on a relentless dedication to exceptional service and a proven record of performance that firmly confirming its position as a pillar of the insurance sector.
Passing experience
The dedication of cocogen to excellent customer service is more than just a slogan; It is central to the activities of the company. To continuously strengthen relationships with customers, Cocogen has implemented various programs aimed at improving customer journey and experience. In particular, the integration of the consumer help management system on the website ensures that all complaints and feedback are tackled immediately and appropriately.
The company has launched various marketing campaigns to reach a wider audience and improve its presence on social media through collaborations with content makers. Cocogen also works together with well-known brands such as Klook, offering discounts through promotion codes and organizing exclusive travel promotions in South Korea.
Innovation
Cocogen purses consistently digital improvements and take on new technologies to meet the developing needs of its customers. Important improvements have been made to streamline the online application processes for Auto Excel Plus and International Travel Excel Plus. Similarly, the payment process for online sales is also refined.
New partnerships have been established, in particular with Moneymax, which results in an increased online sales production for Travel Excel Plus. Moreover, Cocogen worked together with Globe to offer cyber insurance for his premium subscribers.
This dedication to progress ensures that cocogenous remains relevant and responds to the requirements of the modern world.
Involvement of the community
In addition to offering financial security, cocogenous is deeply dedicated to the communities it serves. It actively supports the Philippines as a member, who participates in disaster management and resilience initiatives.
For the second consecutive year, Cocogen sponsored the Open Heart Foundation to celebrate the National Children’s Month, where volunteers are actively facilitating activities for the beneficiaries of the organization.
Cocogen firmly believes in returning and contributing to the well -being of the communities in which it is active.
Industrial recognition
Cocogen’s dedication to excellence has earned countless prizes and distinctions over the years. In 2024, the Insurance Asia Awards cocogen mentioned the domestic general insurance company of the year before the Philippines. Moreover, the Hackguard Personal Cyber Insurance was recognized by the same organization as the new insurance product of the year.
“Our insights from the past year – either with regard to cooperation methods, operational processes or approaches to overcome challenges – not only offered us a solid basis for improvement, but also the momentum to push us to greater heights,” said President and CEO David Padin during the company announcement in the Westin Manila, passig City, on 6 February.
In the past six decades, Cocogen has navigated economic shifts, technological progress and evolving social needs, while remain faithful to its core values: dedicated, compassionate and sincere.
I am looking forward to many years in strength, safety and shared success, cocogenous is dedicated to maintaining his legacy of excellence and maintaining his non -repellent dedication to providing exceptional services that the company has already defined for 62 years .
Visit www.cocogen.com For more information.
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